Because your order is part of a bulk group, we’ll begin production after the ordering deadline Please allow for 2–3 weeks for your order to be ready after this date. We’ll notify you if there are any delays.

In most instances, GearUp is able to accommodate rush production of most products and printed graphics. Please contact hello@gogearup.ca to inquire about the applicable rush fees and order submittal deadlines necessary for the delivery of your order faster than our posted production times and transit delays.

All items ordered online are produced on a made-to-order basis. To request a cancellation or modification to your order, please contact hello@gogearup.ca by 3 pm EST on the following business day after your order is placed. After this time, orders will be in production and cancellations/reductions in quantity will not be possible. Should you need to increase your order after this time, please contact hello@gogearup.ca to determine if the request can be accommodated. For any concerns regarding order quantities or quality, please contact hello@gogearup.ca.

Yes. To order items not currently listed in this store and for any custom requests, please contact hello@gogearup.ca. The GearUp team is here to assist you with any special product requests.